How to upload patient data from Accu-Chek® devices

Solution

<h5>Create a patient’s account</h5><p>To upload patients’ data from their device to Accu-Chek Care, the patient should have an account in mySgar.</p><h5><br>Upload data</h5><p>To be able to upload patient’s data, you will need to install Web Device Link. To do so, ensure that you have administrator rights on your computer. If that is the case:</p><ol><li>Sign in to your account in the RocheDiabetes Care Platform.</li><li>From the navigation bar, click on Upload data</li><li>Select <strong>Accu-Chek</strong>.</li><li>Click Continue to starting Device Link and allow the page to load.</li><li>Then click Download.</li><li>Double-click on Setup.exe.</li><li>If necessary, select the installer language and click Next.</li><li>Then click Install.</li><li>Finally, click Done once the installation is complete.<br>&nbsp;</li></ol><h5>View patient’s data</h5><p>Search for the patient’s name and go to their profile to find their latest data available.</p><div class="article-notice-warning" role="alert"><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button><strong>Note:</strong> If the Accu-Chek device is not detected, verify that it is compatible by clicking on<strong> Information </strong>(top right), and then clicking <strong>Compatible devices. </strong>If the issue persists, please review the<strong> Troubleshooting</strong> section.</div>