Upload patient data How to install wDTC (Web Device Link) in silent mode? Issue <p>Device Link Software can now be installed <strong>remotely in silent mode</strong> by a computer administrator, allowing the deployment in multiple devices, without the end-user interaction.</p><p>These instructions are intended to <strong>help IT teams</strong> adapt the installation to their internal deployment processes (including automated deployment or device management tools). Configuration may vary depending on organizational setup. For persistent issues, contact local Customer Support.</p> Solution <h5>Before getting started</h5><p><strong>Ensure you have administrator rights.</strong><br><strong>Compatibility:</strong> Windows</p><h5>Download the .exe</h5><p>Download wDTC from <a href="https://care.rochediabetes.com/buckets/wdtc/data_uploader.exe">https://care.rochediabetes.com/buckets/wdtc/data_uploader.exe</a> </p><h5>Complete the installation</h5><p>Open a Terminal window in the location of the downloaded wDTC Plugin and tun the following command: cmd /c Setup.exe --silent --log</p><h5>Considerations</h5><p>The process should not be interrupted until completion. There is <strong>no rollback mechanism</strong>, so interrupted installations may require manual recovery<br>wDTC <strong>does not support uninstall or repair in silent mode</strong></p><h5>Troubleshooting</h5><p><strong>Installation may fail if:</strong></p><ul><li>The installer is not executed with sufficient permissions</li><li>The command is not run from the correct folder</li><li>Required parameters are missing or incorrect</li><li>The process is interrupted before completion</li></ul> Upload patient data How to install wDTC (Web Device Link) in silent mode? Certificates conflict How to install wDTC (Web Device Link) to upload patient’s data? Contact Our Support We're here to help! Get in touch with Accu-Chek Customer Care. Contact us
