How to connect with an existing mySugr account?

Solution

<p>If the patient has a mySugr account, then you only need to ask them for their <strong>sharing code</strong>.<br>If the patient doesn’t have a mySugr account, then you will need to fill their data manually.</p><h5><br>What is a sharing code?</h5><p>A sharing code is a unique code generated by the patient’s mySugr® app that allows healthcare professionals to access their glucose data through Accu-Chek Care. If the patient already has a mySugr account, you only need this code to connect their data.</p><h5>Where is the sharing code?</h5><p>Patients can locate their sharing code by following these steps in the mySugr app:</p><ul><li>Tap <strong>More</strong> and go to <strong>Data</strong> <strong>sharing</strong>.</li><li>In the <strong>Sharing</strong> section, select <strong>Manage</strong> <strong>sharing data</strong>.</li><li>Scroll down to Sharing code.</li><li>Tap <strong>Generate code</strong>.</li></ul><p>Once the patient provides this code to the healthcare professional, you can enter it in Accu-Chek Care and accept their data sharing request.</p><h5>How to enter the sharing code in Accu-Chek Care?</h5><ul><li>Go to the patient’s profile in Accu-Chek Care.</li><li>From the sidebar, click <strong>Edit patient</strong>.</li><li>Enter the sharing code provided by the patient.</li><li>Confirm that the data matches and click <strong>Connect</strong>.</li><li>After connecting, click <strong>Save</strong> to complete the process.</li></ul>